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Quick answers about subscription, payments, account, technical issues, and contacting support.

Subscription management

Cancel your subscriptionHow to stop future charges and what happens to your access.Cancellation and refundsWhat cancellation means and when a refund is possible.I did not authorize a subscription or recurring chargeWhat to check if a charge looks unexpected.I was not aware of the chargeWhere to find information about your plan, trial, or renewal.Where is my refund?Why a refund may not appear on your card yet.Does my subscription renew automatically?How recurring billing works for paid plans.Fair usage limitsThe daily usage allowances included with a TryChatGet Pro or Max subscription.

Help

I need to update or correct my email addressHow to change or correct your account email.I want to delete my accountHow to delete your account and data.Technical issuesWhat to include in your request so we can help faster.Contact TryChatGet supportWhere to write and what information to include.