Check the account
Most often the subscription was set up on a different email, through a Google/Apple/Microsoft login, or by a team member. Check every address you may have used.
Getting in touch
If the charge is still unclear, write to support@trychatget.com. Do not send the full card number or your password.
Need help?
Write to support@trychatget.com, and include your account email and a short description of the issue.